EmFinders 30–Day Return Policy

If you are not completely satisfied with your EmSeeQ, you may return the device within 30 days from the date of purchase for a refund, subject to the terms and conditions below.

You must return the device in as-new condition in the original packaging with all components included, and you must deactivate your service by calling EmFinders Customer Care at 866-426-3386. EmFinders will provide you with instructions on returning the EmSeeQ. You will be subject to a $50 restocking fee, ground shipping costs and payment for one month of service. You will be required to include an original receipt as proof of purchase.

For items returned within the 30-day period, EmFinders will refund the purchase price paid, less any restocking and shipping fees, and refund any prepaid charges for network services (less one-month’s service) and will waive the fee for early termination of your Service Agreement. Refunds may take up to 45 days to process after you return your device and deactivate your service.

Returning your device does not automatically deactivate your service. 
You must call EmFinders Customer Care at 866-426-3386 to deactivate your service.

Last Modified 13 April, 2010